What Is This Website?
TheySaid is an AI user-testing site for product teams. It puts usability tests, surveys, interviews, forms, and polls in one builder, so teams can see where a design, prototype, or live flow makes people stop. The official site presents synthetic testers as sessions with screen and voice, and those testers can be swapped for a team's own customers or recruited participants. It fits teams that already revise work in the browser and in design tools, and that want feedback before a release.
Key Features
- Run screen-and-voice tasks with synthetic testers and list the issues that turn up.
- Switch one audience between recruited people, your own customers, or synthetic roles.
- Finish surveys, interviews, forms, and polls in the same test builder.
- Conditional logic, project templates, highlight clips, and more than 70 languages are on the feature list.
- Start a test directly from the design, coding, and ticket tools named on the site.
Common Use Cases
- After revising a prototype, a designer walks the key tasks with a synthetic audience to see which copy gets misread.
- A product manager attaches the validation result to a ticket, then decides whether this version should merge.
- When a researcher needs human samples, they use their own customers or a recruited panel and run the same tasks as the synthetic test.
- An operations teammate collects NPS or win-loss feedback with an AI survey, instead of standing up a separate form tool.
Who Is It For?
- Product managers, designers, and user researchers who need to check interfaces and flows.
- Small teams that want synthetic tests and human tests in one report.
- Operations staff who mainly run multilingual surveys should check the response cap on the survey plan first.
- People who only want a general chat tool or an image generator will not find a creation product here.
How Does It Compare?
- When the goal is less scheduling and a faster rerun, synthetic tests are quicker than booking interviews yourself. The site still suggests running people for important decisions.
- When the goal is the evidence itself, TheySaid emphasizes screen recordings and spoken think-aloud, rather than a block of model text.
- When people already work in Claude, Cursor, or Jira, the connection sits closer to that workflow. Public pages do not provide a verifiable vendor ranking.
Pricing Details
The user-testing page lists Free at $0 per month, with no credit card: 5 AI user tests and 50 AI surveys per month, 1 workspace, and 1 active test. Recruiting from the panel costs extra. Enterprise is custom and billed annually. It adds more project types, sharing channels, SSO/SAML, an API, webhooks, and CRM integrations.
Surveys and interviews have a separate page. Essential is $49 per month, with 1 active project, 250 responses per month, and 1 seat. Pro is $149 per month, with 2 projects, 1,000 responses, and 5 seats. Team starts at $499 per month, with more projects, unlimited responses, and multi-team support. The homepage also says synthetic tests start at $1. Prices and limits can change, so check the live pages.
FAQ
Q: Can I use TheySaid for free?
A: Yes. User testing and surveys both have a $0-per-month plan, with no credit card, but test counts, responses, and active projects are capped.
Q: Can synthetic testers replace people?
A: The site treats them as a faster first pass. In the published comparison, each side misses some issues, so important decisions should still run both.
Q: How is this different from a generic AI persona?
A: The site says testers record the screen and speak their thoughts, and can use customer data you choose, instead of writing a review from one prompt.
Q: Can I start without customer data?
A: Yes. Start with a preset audience, then connect calls, surveys, tickets, or a CRM so testers are tuned toward your users.
Why We Recommend?
TheySaid puts synthetic tests and human tests in one builder, so a team can see where people get stuck before a release. Product, design, and research staff who revise prototypes or close tickets get the most from it. What it saves is the scheduling of interviews you would book yourself, but the free plan has low limits, and panel recruiting plus larger-team features cost extra.
Sources
- Sources: homepage https://www.theysaid.io/ , user-testing pricing https://www.theysaid.io/pricing , survey pricing https://www.theysaid.io/survey-pricing
- Last checked: 2026-10-28
- Note: Prices and features follow the latest pages on the official site.
